Duke Energy announced a massive outage Tuesday that affected customers in parts of the country and led to major disruptions at some locations.
The outage caused power outages for customers in Pennsylvania, Wisconsin, Michigan, Ohio, Georgia, Louisiana, North Carolina, and South Carolina.
In Georgia, the outage affected more than a quarter of the power grid.
The utility said customers in the Carolinas, Florida, Tennessee, and the Dakotas were also impacted by the outage.
Customers in the South were without power Tuesday.
Duke Energy spokesman Steve Kline said the outage was caused by a short-circuit of a substation, but that he could not confirm that at this time.
“The outage is affecting power in a number of areas, including in Pennsylvania and Wisconsin,” Kline wrote in an email.
“In addition, we were working to address the short circuit that occurred in the region.”
The utility’s power outage affected power lines, transformers, and pumps.
Customers were also affected by blackouts in other parts of southeastern North Carolina and parts of Tennessee, Kline told Business Insider.
“We will continue to work with customers and ensure that they are restored as quickly as possible,” Klines said.
Duke’s outage affected customers across the region.
The company reported it would be making the following adjustments to its outage: The power outage affecting customers in areas of South Carolina and Georgia was caused when the substation short-ended.
The substation has since been repaired.
In addition, customers in North Carolina have been impacted by a substate short- circuit.
The short-downage was caused due to a short circuit of a transformer that was placed in place.
The transformer short-ends are used to keep power lines from going down and can cause power to be lost.
The power line short-end is installed in a line that connects the generator to the main transmission line.
A transformer short will be replaced by a new one if it is in the same location.
Customers who experienced power outage during the outage are encouraged to contact Duke Energy at 1-866-444-3470.
Duke did not say how much power customers were losing, but some were reporting as low as $150 per day.
The electricity outage is also affecting Duke’s electric vehicle program, which was supposed to begin later this month.
The state’s largest electric utility, Duke Energy, announced last month that it was delaying the start of its EV charging program to allow it to work on a new charging network.
It also said it would reduce the rate of charging on existing customers by 50 percent, which would save them an average of $1.80 per day, as well as increase rates for those who plan to use a charging station in the next five years.
The new EV charging network would be in place by late 2019.
The news was met with some criticism from EV advocates and electric vehicle advocates, who said that the rate cuts could help make EVs more affordable, but also that it would leave a lot of drivers out of the EV charging game.
Duke also said the EV program would also make the electric vehicle charging network less convenient for customers, who may not want to switch from a car to an EV.
“It’s hard to see how a program like this can be as convenient for the majority of people as a car would be,” Jonathan Lai, a professor of electrical engineering at Stanford University, told Business 360.
“A car is a convenient thing for many people, but a charger is not.”